Self-service Check-in Machines

Please note that the applicable conditions, terms, etc. vary depending on the boarding date.
Passengers boarding until May 18, 2026 are requested to review the information below.
Passengers boarding on/after May 19, 2026 are kindly requested to wait until the content is updated.

Self-service Check-in Machines

These large-screened machines offer all of our passengers an easy way to check in.
You can use any of the ANA self-service check-in machines at the airport.

Functions Available
  • Ticket purchase (credit card payments only)
  • Boarding procedures (check-in)
    Reserve your choice of seat using the seat map.
  • Seat changes for those checked in
  • Changes to other flights with vacant seats
    You can change flights on the departure date itself if you have a ticket that permits reservation changes.
  • Issuance of receipt
    Available for flight tickets purchased via the IBEX website or Reservation and Service Center
  • Issuance of tickets for infants
  • Issuance of cancellation certificates and delay certificates
  • For certain fares, boarding procedures cannot be carried out using self-service check-in machines.
  • You can go straight to security when using the SKiP Service.
  • Please bring one of the following items to carry out boarding procedures (check-in):
    • Confirmation/reservation numbers
    • 2D barcode printed on your IBEX e-ticket (IBEX e-tickets are mainly issued by travel agencies.)
    • Credit card used for payment
  • If you are checking in baggage, please go to an ANA baggage drop counter before going through security.

See here for self-service check-in machine instructions

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