Self-service Check-in Machines

Self-service Check-in Machines

These large-screened machines offer all of our passengers an easy way to check in.
You can use any of the ANA self-service check-in machines at the airport.

Functions Available
  • Ticket purchase (credit card payments only)
  • Boarding procedures (check-in)
    Reserve your choice of seat using the seat map.
  • Seat changes for those checked in
  • Changes to other flights with vacant seats
    You can change flights on the departure date itself if you have a ticket that permits reservation changes.
  • Issuance of receipt
    Available for flight tickets purchased via the IBEX website or Reservation and Service Center
  • Issuance of tickets for infants
  • Issuance of cancellation certificates and delay certificates
  • For certain fares, boarding procedures cannot be carried out using self-service check-in machines.
  • You can go straight to security when using the SKiP Service.
  • Please bring one of the following items to carry out boarding procedures (check-in):
    • Confirmation/reservation numbers
    • 2D barcode printed on your IBEX e-ticket (IBEX e-tickets are mainly issued by travel agencies.)
    • Credit card used for payment
  • If you are checking in baggage, please go to an ANA baggage drop counter before going through security.

See here for self-service check-in machine instructions

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