Seat Availability Reservation

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Round-trip search is now available for flights departing on or after Tuesday, May 19, 2026.
* For itineraries of two or more segments that span Monday, May 18, 2026 and Tuesday, May 19, 2026, please make separate one-way reservations.

Reservation Confirmation
Receipts, etc.

For customers with reservations for boarding until May 18, 2026

Reservation Confirmation

Reservation Change, Cancel

Receipt

For Boarding Certificate issuance, please contact the Reservation and Service Center.

For customers with reservations for boarding on/after May 19, 2026

Reservation Confirmation
Reservation Change, Cancel

Receipt

Boarding Certificate

The search system varies depending on your departure date.
For itineraries of two or more segments that span Monday, May 18, 2026 and Tuesday, May 19, 2026, please check each segment as a separate one-way reservation.

Departure and arrival information

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Online Check-In

Online Check-in is available from 24 hours up to 20 minutes prior to your flight departure.

Boarding until May 18, 2026

Please have your boarding date, Flight Number, and Confirmation Number ready.

Online Check-In

Boarding on/after May 19, 2026

Please have your Reservation Number or e-Ticket number ready.

Online Check-In

Traveling with an unaccompanied child

If a child is traveling alone, they must meet the applicable travel requirements.

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Important Notes When Searching for Reservations Including Passengers with a Disability Certificate

IBEX Airlines offers a disability discount
for one passenger holding a disability certificate and up to one accompanying assistant.

When a reservation includes a passenger with a disability certificate, bookings can be made for up to two passengers in total.
For groups of three or more passengers, please make separate reservations.

＜例＞

Traveling as a party of four
A: Passenger with a disability
B: Accompanying assistant

Reservation for two passengers (A and B)
※Disability discount applied

Reservation for two passengers (C and D)

Please make two separate reservations

Reservation for two passengers (A and B)
※Disability discount applied

Reservation for two passengers (C and D)

Confirm

Small Children Traveling Alone

The information on this page applies to passengers boarding until May 18, 2026.
Please note that the applicable conditions and terms, etc. vary depending on the boarding date.
Passengers boarding on/after May 19, 2026 are requested to refer to the page above titled [Boarding on/after May 19, 2026].

Kid's Flight
We offer assistance from the departure airport up to the arrival airport so that children can enjoy their journeys with peace of mind.

Terms and Conditions

This service is available for children aged 6 or 7 who are not accompanied by anyone aged 12 or over.

  • It is also available for children aged 8 to 11 upon request.
  • Please make the necessary preparations to see off and meet the child at the departure and arrival airports respectively.

How to Make a Reservation

Call the Reservation and Service Center [0120-686-009 (Only available from within Japan) or +81-3-6741-6688; available year round 6:30-22:00 JST] and state that you wish to use Kid's Flight.

Departure Airport

■Boarding Procedures

Please aim to complete the necessary procedures at an ANA airport counter as soon as possible.

  • You cannot use the ANA self-service check-in machine to do this.
  • Print out and complete an application form and a Consent and Release Form in advance, and bring it to the ANA airport counter for customers who require special assistance.
    An application form and a Consent and Release Form must be signed by the parent or guardian who is sending the child off at the departure airport.(Go here to download an application form and a Consent and Release Form.)
  • One person should accompany the child to the boarding gate to see them off.
  • The person seeing off the child will be given a gate pass at the ANA airport counter.

■Pre-boarding Service

A pre-boarding service is available at the boarding gate. Those wishing to use this service should speak to a member of boarding gate staff in good time.

  • This service may not be available depending on flight status.

Arrival Airport

A member of staff will show the child to the arrival lobby.

  • The person greeting the child in the arrival lobby will be asked to provide their signature.
  • Children aged 5 or under must be accompanied by a passenger aged 12 or over.
  • Please note that boarding may be refused if there is a possibility that the flight may divert to a different airport due to poor weather, etc.

Customers with Cell Phones for Children

Even after being turned off, some types of cell phones, such as those designed for children, may be configured to turn on automatically after a set period of time. Please confirm the procedures below and ensure that the phone is turned off completely before boarding, or undo the relevant setting and then turn off the main power.

Please confirm the procedures on the website for the relevant cell phone company.

The information on this page applies to passengers boarding on/after May 19, 2026.
Please note that the applicable conditions and terms, etc. vary depending on the boarding date.
Passengers boarding until May 18, 2026 are requested to refer to the page above titled [Boarding until May 18, 2026].

Kid's Flight
We offer assistance from the departure airport up to the arrival airport so that children can enjoy their journeys with peace of mind.
Notice; This service may not be available depending on flight status.

Terms and Conditions

This service is available for children aged 5 to 7 traveling without an accompanying passenger aged 12 or older.

  • Upon request, children aged 8 to 11 are also accepted.
    　Children aged 5 or younger must be accompanied by a passenger aged 12 or older.
  • Please arrange for a person to meet and see off the child at the departure and arrival airports.
  • This service may not be available depending on flight status.

How to Make a Reservation

  • Reservations can be made via the IBEX Airlines website, the Reservation and Service Center, or at the airport counter.
  • For children aged 8 to 11 who are not using the Kid's Flight service, registering in advance as “no assistance required” will help ensure a smoother boarding process on the day of travel.
  • This service may not be available depending on flight status.
IBEX Airlines website Reservation and Service Center Airport Counter
Please select [Kids Flight (Unaccompanied Minor Service)] when making your reservation.
After completing your booking, please register the required information for Kid's Flight.
  • For children aged 8 to 11 who are not using the Kids Flight service, you may also register this accordingly.
 Call the Reservation and Service Center [0120-686-009 (Only available from within Japan) or +81-3-6741-6688; available year round 6:30-22:00 JST] and state that you wish to use Kid's Flight. Procedures are also available at the airport counter. If you register at the airport on the day of travel, please arrive early.
On the day of departure, please bring the completed application and consent forms and arrive at the airport counter early.

Departure Airport

■Boarding Procedures

  • Online check-in is available from 24 hours prior to departure.
    A boarding pass must be collected at the airport counter on the day of travel.
  • Please print and complete two copies each of the application form and consent form in advance and bring them to the airport counter.
    The forms can be downloaded here.
  • Please complete the required procedures, including submission of the consent form, at the airport counter and receive your boarding pass.
  • One accompanying person may escort the passenger to the boarding gate.
  • A gate escort pass for the accompanying person will be issued at the counter.
  • Please complete all procedures at least 30 minutes prior to departure.

  • Customers using Kids Flight are required to submit an application form and consent form signed by a parent or guardian.
  • Two sets are required: one for the departure airport and one for the arrival airport.
    　For itineraries with two or more flight segments, please prepare the required number of sets according to your itinerary.
  • Please print two copies in advance, complete the required information, and bring them to the airport counter.
    Forms may also be completed on the day of travel; however, waiting time may occur depending on airport congestion.
    We recommend completing the forms in advance.
  • The application form and consent form must be signed by the accompanying parent or guardian.

■Pre-Boarding Service

You may use the pre-boarding service when boarding.
Please inform a gate agent in advance of boarding.

  • Notice; This service may not be available depending on operational conditions.

Arrival Airport

After arrival at the airport, cabin crew will be the last to assist the passenger when disembarking, and airport staff will escort the passenger to the arrival lobby.
At the time of handover, the meeting person will be required to sign and present identification.

Customers with Cell Phones for Children

Even after being turned off, some types of cell phones, such as those designed for children, may be configured to turn on automatically after a set period of time. Please confirm the procedures below and ensure that the phone is turned off completely before boarding, or undo the relevant setting and then turn off the main power.

Please confirm the procedures on the website for the relevant cell phone company.

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