We offer assistance so that you can travel together with your pet.
Making a Request
- 1.Go to an ANA airport counter on the departure date. Please finish making your request no later than 30 minutes before the departure time of your flight.
- 2.Please sign and submit the Consent and Release Form for Pets.
- 3.Please pay the pet fee. ■Consent and Release Form for Pets
■Sample
Pet Fee
Pet fee (incl. tax): JPY 6,500
- The above pet fee includes the fee for borrowing a pet cage.
Terms of Acceptance
We will accept your pet as checked baggage upon meeting the following conditions.
- 1. Check-in is available for small dogs, cats, small birds, and other small animals such as rabbits and hamsters. Check-in is not available for large dogs due to cargo compartment and cargo compartment door restrictions, etc.
*Due to the risk of adverse health effects during the summer season, check-in is not available from May 1 to October 31 for the short-nosed dog breeds below. - Bulldog, French Bulldog, Boxer, Shih Tzu, Boston Terrier, Blue Terrier, King Charles Spaniel, Tibetan Spaniel, Brussels Griffon, Chow Chow, Pug, Japanese Chin, Pekingese
- 2.We are unable to provide food and water to pets which have been checked in. Please do this yourself before departure.
- 3.You can use your own pet cage as long as it is within 65cm in height and 105cm in width. However, if your cage cannot be used for safety reasons, you can borrow one of our pet cages. These cages come in 3 sizes: small (S), medium (M), and large (L). (There is no Extra Large (LL) size.)
Cage Sizes (approx.)
Length | × | Width | × | Height | |
---|---|---|---|---|---|
S | 40cm | × | 55cm | × | 40cm |
M | 46cm | × | 66cm | × | 50cm |
L | 55cm | × | 80cm | × | 60cm |
- One dog or cat is allowed per pet cage as a general rule.
- For small birds, etc., around 2 birds of the same species are allowed per container. (However, the number must be within the capacity of the M-sized cage.)
*As a general rule, you will be asked to take insects and goldfish on board as carry-on baggage. For further details regarding conditions, etc., please contact the Reservation and Service Center [0570-057-489 (Only available from within Japan) or +81-3-6741-6688; available year round 8:00-20:00 JST]