Social Media Terms of Use

The official Facebook page and the official Instagram account of IBEX Airlines Co., Ltd. (hereinafter referred to as the "IBEX Social Media") are provided to enable communication between IBEX Airlines Co., Ltd. (hereinafter referred to as "we," "our," or "us") and our customers, or between our customers. The Social Media Terms of Use (hereinafter referred to as the "Terms of Use") is intended to help ensure that we are able to engage with our customers or users of the IBEX Social Media in a respectful environment.


Facebook page name: IBEX Airlines
Facebook page URL:
Instagram account name: ibexairlines_official
Instagram page URL:
Operator: IBEX Airlines Co., Ltd.
Content: We will send various messages including those related to our airline services, features of flight destinations, and attractive events.
Our posting time: 9:00 – 17:00 Monday to Friday, except public holidays, New Year holidays, and company holidays. (However, we may post at any other time.)
Please be aware that we may, at our discretion and without notice, delete any or all of the content on the IBEX Social Media or refrain from operating the IBEX Social Media.

Access to General Information

When you register with us as a fan or follower of the IBEX Social Media, you will be deemed to have accepted the Terms of Use, and to have granted us a license to access from the IBEX Social Media your public account or profile, including but not limited to name, profile photo, gender, network, user ID, and friends list published by you.

Response to Your Posts or Comments

Please note that we do not guarantee a response to your posts to the IBEX Social Media.


The following acts are prohibited on or in respect of the IBEX Social Media.
We may delete or block your post or account if any conduct or content in your post falls under or contains any of the following:


Processing of Your Personal Information

We will appropriately control, process, and use any personal information that we may obtain from you, in accordance with our Privacy Policy.
For further details about our Privacy Policy, please refer to:

Changes to Terms of Use

The Terms of Use are subject to change without notice.

Governing Law and Jurisdiction

The Terms of Use are governed by the laws of Japan. Any dispute arising between you and us shall be subject to the exclusive jurisdiction of the Tokyo District Court or the Osaka District Court, as the case may be, as the court of first instance.


If you wish to make any inquiry regarding the IBEX Social Media, or have any opinion, request, or question about our services, please contact us at:

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