Expectant Mothers and Those Traveling with Children

We offer assistance so that expectant mothers and those traveling with infants can fly with piece of mind.

Passengers Traveling with Children Under 3 Years Old

  • One adult passenger can travel with up to 2 accompanying children under 3 years old.
    However, upon purchase of a child ticket, 1 of these children must sit on their own using a child seat. (Children aged 2 may sit on their own without the use of a child seat.)
  • Expectant mothers whose due date is within 28 days may be accompanied by up to 1 infant.
    In this instance, a child ticket must be purchased and said infant must sit on their own using a child seat. (Children aged 2 may sit on their own without the use of a child seat.)
  • Children under 3 not using their own seat will require an infant boarding pass. Please inform us if this is the case.
  • As restrictions on the number of infants on board apply, please inform us upon reservation and ticket purchase if you are going to travel with any infants.
Age of Child Accompanying Passenger Seating Ticket
Infant Less than 8 days old Cannot travel.
8 days–2 years old Required 1. Must sit on the accompanying passenger's lap. Not required
2. May sit on their own using a child seat. Required
3. May sit on their own. However, children under 2 years old must sit on the accompanying passenger's lap when the fasten seat belt sign is on. Required
Child 3–5 years old Required Will sit on their own. Required
6–7 years old Not required Will sit on their own. Must use Kid's Flight. Required
8–11 years old Not required May board the flight and sit on their own. Required
Infant
Age of Child:Less than 8 days old
Accompanying Passenger Seating Ticket
Cannot travel.
Age of Child:8 days–2 years old
Accompanying Passenger Seating Ticket
Required 1. Must sit on the accompanying passenger's lap. Not required
2. May sit on their own using a child seat. Required
3. May sit on their own. However, children under 2 years old must sit on the accompanying passenger's lap when the fasten seat belt sign is on. Required
Child
Age of Child:3–5 years old
Accompanying Passenger Seating Ticket
Required Will sit on their own. Required
Age of Child:6–7 years old
Accompanying Passenger Seating Ticket
Not required Will sit on their own. Must use Kid's Flight. Required
Age of Child:8–11 years old
Accompanying Passenger Seating Ticket
Not required May board the flight and sit on their own. Required
  • The passenger should bring their own child seat.

Expectant Mothers

Those intending to travel within 28 days of their due date (including the due date itself) are requested to state this upon reservation.
A Medical Information Form (MEDIF) is required and the passenger must be accompanied by a physician.

■Items Required for Boarding

Within 8–28 days of due date (including due date itself) Medical Information Form (MEDIF)
Within 7 days of due date (including due date itself) Medical Information Form (MEDIF) required; must be accompanied by physician

(Dates include due date itself)

  • Passengers must submit a completed Medical Information Form (MEDIF) issued within 7 days of the departure date (including the departure date itself) that states clearly that they are fit for air travel. (Download the Medical Information Form (MEDIF) here.)

Child Seats

IBEX Airlines does not lend child seats to passengers. Please bring either a child seat on board with you that conforms to Japanese (MLIT), American (FMVSS), or European (ECE R44) standards, or a CARES airplane safety harness.
In this instance, a seat reservation is required with the Child Fare.

  • The child seat user must be accompanied by a passenger aged 12 or over sat in an adjacent seat.
  • If you intend to use a child seat, please reserve a window seat for this passenger if at all possible.
    You may be asked to move seats if you reserve a seat other than the above.

The following child seats may be brought on board:

  • (1)Those approved by the Ministry of Land, Infrastructure, Transport and Tourism (MLIT), Japan
  • (2)Those conforming to American Federal Motor Vehicle Safety Standards (FMVSS)
  • (3)Those granted ECE R44 approval by the United Nations Economic Commission for Europe
  • (4)CARES airplane safety harnesses
  • Seats aside from the above will be checked in as checked baggage.
  • Even if meeting the above standards, seats which cannot be held in place by the 2-point seat belt on board cannot be used.
  • Booster seats (including those with a back rest) and vest/harness-type seats (excluding CARES airplane safety harnesses*) cannot be used. We will provide notification as necessary if any additional products become permitted for use.

Child seats meeting the above standards are affixed with the following labels.
For the latest information, please see the website for the Ministry of Land, Infrastructure, Transport and Tourism, Japan.

(1) Approved by the Ministry of Land, Infrastructure, Transport and Tourism (MLIT), Japan Approved by the Ministry of Land, Infrastructure, Transport and Tourism (MLIT), Japan
(2) Conforms to American Federal Motor Vehicle Safety Standards (FMVSS) Conforms to American Federal Motor Vehicle Safety Standards (FMVSS)
(3) Granted ECE R44 approval by the United Nations Economic Commission for Europe Granted ECE R44 approval by the United Nations Economic Commission for Europe
(4) CARES CARES

■CARES Airplane Safety Harness

CARES Airplane Safety Harness
  • Although harness-type child seats are not permitted on board, CARES is the only harness-type restraint permitted for use as of March 1, 2013.
  • CARES is an airplane child restraint designed for children who are at least 1 year old and weigh 10–20 kg (22–44 lbs).
  • Please see the manufacturer's usage standards for further information.
  • Depending on how the CARES airplane safety harness actually mounts to the seat, you may be asked to move seats or forbidden from using it even if it meets the required standards.

Departure Airport

■Borrowing Baby Strollers

Baby strollers are available to borrow at each airport.
These can be used up to the boarding gate, so please make a request at an ANA airport counter if you wish to use one.

  • A limited number is available, and we may sometimes be unable to fulfill your request.
  • You cannot bring your own stroller on board. Please check it in at an ANA baggage drop counter.

■Pre-boarding Service

A pre-boarding service is available at the boarding gate.
Those wishing to use this service should speak to a member of boarding gate staff in good time.

  • This service may not be available depending on flight status.

On Board

Please inform our cabin attendants about the assistance you require.

Arrival Airport

Baby strollers checked in upon departure will be delivered at baggage claim ahead of other items.

  • Other baggage checked in together with baby strollers will be returned at baggage claim as normal.
Inquiries
Reservation and Service Center free dial0120-686-009 (only available from within Japan)
Available year-round 06:30-22:00 (JST)
  • International numbers:
    Tokyo:+81-3-6741-6688 Osaka:+81-6-7637-6688 Sendai:+81-22-716-6688 Fukuoka:+81-92-771-4650
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