Expectant Mothers and Those Traveling with Children

The information on this page applies to passengers boarding until May 18, 2026.
Please note that the applicable conditions and terms, etc. vary depending on the boarding date.
Passengers boarding on/after May 19, 2026 are requested to refer to the page above titled [Boarding on/after May 19, 2026].

We offer assistance so that expectant mothers and those traveling with infants can fly with piece of mind.

Passengers Traveling with Children Under 3 Years Old

One adult passenger can travel with up to 2 accompanying children under 3 years old.
However, upon purchase of a child ticket, 1 of these children must sit on their own using a child seat. (Children aged 2 may sit on their own without the use of a child seat.)
Expectant mothers whose due date is within 28 days may be accompanied by up to 1 infant.
In this instance, a child ticket must be purchased and said infant must sit on their own using a child seat. (Children aged 2 may sit on their own without the use of a child seat.)
Children under 3 not using their own seat will require an infant boarding pass. Please inform us if this is the case.
As restrictions on the number of infants on board apply, please inform us upon reservation and ticket purchase if you are going to travel with any infants.

	Age of Child	Accompanying Passenger	Seating	Ticket
Infant	Less than 8 days old	―	Cannot travel.	―
	8 days–2 years old	Required	1. Must sit on the accompanying passenger's lap.	Not required
			2. May sit on their own using a child seat.	Required
			3. May sit on their own. However, children under 2 years old must sit on the accompanying passenger's lap when the fasten seat belt sign is on.	Required
Child	3–5 years old	Required	Will sit on their own.	Required
	6–7 years old	Not required	Will sit on their own. Must use Kid's Flight.	Required
	8–11 years old	Not required	May board the flight and sit on their own.	Required

Infant
Age of Child：Less than 8 days old
Accompanying Passenger	Seating	Ticket
―	Cannot travel.	―
Age of Child：8 days–2 years old
Accompanying Passenger	Seating	Ticket
Required	1. Must sit on the accompanying passenger's lap.	Not required
	2. May sit on their own using a child seat.	Required
	3. May sit on their own. However, children under 2 years old must sit on the accompanying passenger's lap when the fasten seat belt sign is on.	Required
Child
Age of Child：3–5 years old
Accompanying Passenger	Seating	Ticket
Required	Will sit on their own.	Required
Age of Child：6–7 years old
Accompanying Passenger	Seating	Ticket
Not required	Will sit on their own. Must use Kid's Flight.	Required
Age of Child：8–11 years old
Accompanying Passenger	Seating	Ticket
Not required	May board the flight and sit on their own.	Required

The passenger should bring their own child seat.

Expectant Mothers

Those intending to travel within 28 days of their due date (including the due date itself) are requested to state this upon reservation.
A Medical Information Form (MEDIF) is required and the passenger must be accompanied by a physician.

■Items Required for Boarding

Within 8–28 days of due date (including due date itself)	Medical Information Form (MEDIF)
Within 7 days of due date (including due date itself)	Medical Information Form (MEDIF) required; must be accompanied by physician

(Dates include due date itself)

Passengers must submit a completed Medical Information Form (MEDIF) issued within 7 days of the departure date (including the departure date itself) that states clearly that they are fit for air travel. (Download the Medical Information Form (MEDIF) here.)

Child Seats

IBEX Airlines does not lend child seats to passengers. Please bring either a child seat on board with you that conforms to Japanese (MLIT), American (FMVSS), or European (UN/ECE) standards, or a CARES airplane safety harness.
In this instance, a seat reservation is required with the Child Fare.

The child seat user must be accompanied by a passenger aged 12 or over sat in an adjacent seat.
If you intend to use a child seat, please reserve a window seat for this passenger if at all possible.
You may be asked to move seats if you reserve a seat other than the above.

The following child seats may be brought on board:

(1)Those approved by the Ministry of Land, Infrastructure, Transport and Tourism (MLIT), Japan
(2)Those conforming to American Federal Motor Vehicle Safety Standards (FMVSS)
(3)Those granted UN/ECE approval by the United Nations Economic Commission for Europe
(4)CARES airplane safety harnesses

Seats aside from the above will be checked in as checked baggage.
Even if meeting the above standards, seats which cannot be held in place by the 2-point seat belt on board cannot be used.
Booster seats (including those with a back rest) and vest/harness-type seats (excluding CARES airplane safety harnesses*) cannot be used. We will provide notification as necessary if any additional products become permitted for use.

Child seats meeting the above standards are affixed with the following labels.
For the latest information, please see the website for the Ministry of Land, Infrastructure, Transport and Tourism, Japan.

(1) Approved by the Ministry of Land, Infrastructure, Transport and Tourism (MLIT), Japan
(2) Conforms to American Federal Motor Vehicle Safety Standards (FMVSS)
(3) Granted UN/ECE approval by the United Nations Economic Commission for Europe
(4) CARES

■CARES Airplane Safety Harness

Although harness-type child seats are not permitted on board, CARES is the only harness-type restraint permitted for use as of March 1, 2013.
CARES is an airplane child restraint designed for children who are at least 1 year old and weigh 10–20 kg (22–44 lbs).

Please see the manufacturer's usage standards for further information.
Depending on how the CARES airplane safety harness actually mounts to the seat, you may be asked to move seats or forbidden from using it even if it meets the required standards.

Departure Airport

■Borrowing Baby Strollers

Baby strollers are available to borrow at each airport.
These can be used up to the boarding gate, so please make a request at an ANA airport counter if you wish to use one.

A limited number is available, and we may sometimes be unable to fulfill your request.
Strollers are generally not allowed to be carried on board. They can be brought on board only if they fall within the stipulated weight, size and number of pieces regulations. Please check it in at an ANA baggage drop counter.

■Pre-boarding Service

A pre-boarding service is available at the boarding gate.
Those wishing to use this service should speak to a member of boarding gate staff in good time.

This service may not be available depending on flight status.

On Board

Please inform our cabin attendants about the assistance you require.

Arrival Airport

Baby strollers checked in upon departure will be delivered at baggage claim ahead of other items.

Other baggage checked in together with baby strollers will be returned at baggage claim as normal.

Inquiries

Reservation and Service Center

0120-686-009 (only available from within Japan)
Available year-round 06:30-22:00 (JST)

International numbers:
Tokyo:+81-3-6741-6688 Osaka:+81-6-7637-6688 Sendai:+81-22-716-6688 Fukuoka:+81-92-771-4650

The information on this page applies to passengers boarding on/after May 19, 2026.
Please note that the applicable conditions and terms, etc. vary depending on the boarding date.
Passengers boarding until May 18, 2026 are requested to refer to the page above titled [Boarding until May 18, 2026].

We offer assistance so that expectant mothers and those traveling with infants can fly with piece of mind.

Passengers Traveling with Children Under 2 Years Old

Up to two infants under 2 years of age may be accompanied per adult.
However, one of the infants must occupy a seat with a purchased ticket and use a child seat.
(Children aged 2 years may occupy a seat without a child seat.)
Passengers within 28 days before or after their expected delivery date may accompany one infant only.
In this case, the infant must occupy a seat with a purchased ticket and use a child seat.
(Children aged 2 years may occupy a seat without a child seat.)
All infants under 2 years of age require a ticket and boarding pass, regardless of whether they occupy a seat.
Please ensure tickets are issued together with the accompanying passenger.
The number of infants per flight is limited.
Please inform us at the time of booking and ticket purchase.

	Age of Child	Accompanying Passenger	Seating	Ticket
Infant	Less than 8 days old	-	Cannot travel.	-
	8 days–1 years old	Required	1. Must sit on the accompanying passenger's lap.	Required （Free of Charge）
			2. May sit on their own using a child seat.*	Required （Charge Applies）
			3. May sit on their own. However, children under 1 years old must sit on the accompanying passenger's lap when the fasten seat belt sign is on.	Required （Charge Applies）
Child	2–4 years old	Required	Will sit on their own.	Required
	5–7 years old	Not required	Will sit on their own. Children traveling alone must use Kids Flight.	Required
	満8歳〜満11歳	Not required	Will sit on their own. Customers wishing to use Kids Flight should apply.	Required

The passenger should bring their own child seat.

Expectant Mothers

If you are pregnant and within 28 days of your expected delivery date (including the due date), please inform us at the time of booking.
Pregnancy information can also be registered on the IBEX Airlines website after booking.
Depending on your expected delivery date, a medical certificate and/or a physician’s accompaniment may be required.