Online Receipt Issuing Service

About Receipt

Receipts can be issued through the following methods.

■Issued from your home or office
  • Receipt Web Display Service. For details, please click here.
■Issued at the airport
  • ANA counter at each airport served by IBEX Airlines.
Please note that the following requests cannot be accommodated:
  • Combining multiple receipts into a single receipt
  • Splitting a single receipt into multiple receipts
  • Issuing a receipt for an amount different from the amount actually received

We apologize for any inconvenience this may cause and appreciate your understanding.

Online Receipt Issuing Service

The Online Receipt Issuing Service allows you to view receipts that meet the requirements of Japan's Invoice System.
Our Qualified Invoice Issuer Registration Number is "T5010601030068".


■Cases in Which the Receipt Web Display Service Can Be Used
The Receipt Web Display Service is available for the following reservations:
  • Reservations purchased through IBEX website
  • Reservations purchased through the Reservation and Service Center
■Cases in Which the Receipt Web Display Service Cannot Be Used
The Receipt Web Display Service is not available in the following cases:
  • Reservations purchased through a travel agency
    • Please contact the travel agency from which the ticket was purchased・regarding receipt issuance.
  • Cancellation fees
  • The total ticket amount including fare differences following an itinerary change
  • The amount of the original ticket following an itinerary change
    • Following an itinerary change, receipts can only be issued for additional charges.
  • Tickets with a payment amount of JPY 0, such as infant tickets
  • Interline tickets issued by another airline
  • There may be other cases where this service is not available depending on the reservation details. Please contact the
    Reservation and Service Center.

How to Display Receipts

◼︎Receipts can be displayed by following the steps below.

操作方法1

From IBEX website TOP, select [Reservation Confirmation Receipts, etc.], then click the [Receipt] button.

操作方法2

On the Receipt Search page, enter the 13-digit e-Ticket number, first name, and last name (in Roman letters), then click [Show].

操作方法3

If you would like to change the name on the receipt, click [Change Name to Be Shown on Receipt] and enter the desired name in the fields displayed.

操作方法4

Your receipt will be displayed. Please print the receipt as needed.

◼︎To Display the Total Reservation Amount

操作方法1

From the IBEX website TOP, select [Reservation Confirmation Receipts, etc.], then click the [Reservation Confirmation] button.

操作方法2

On the Reservation Search page, enter the 6-character reservation number (alphanumeric), first name, and last name (in Roman letters), then click [Search].

操作方法3

Click the [Receipt] button on screen.

操作方法4

Click the [Display the receipt for total amount] button.

  • Note:
    If the reservation includes a ticket for which a receipt cannot be displayed (e.g., an infant ticket that does not require a seat), a receipt for the total amount cannot be displayed. In such cases, the [Display Receipt for Total Amount] button will not be shown.
操作方法5

To change the name on the receipt, enter the desired name and click [Show].

操作方法6

Your receipt will be displayed. Please print the receipt as needed.

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