Please contact the Reservation and Service Center on the number below to reserve, change, cancel, or request refunds for flights, make waitlisting reservations, or make inquiries regarding fares, receipts, boarding certificates, or regarding other matters.
| Tel.: | 0570-057-489 (only available from within Japan) Available year-round 08:00–20:00 JST |
|---|---|
| International numbers: | Tokyo: +81-3-6741-6688 Osaka: +81-6-7637-6688 Sendai: +81-22-716-6688 Fukuoka: +81-92-771-4650 |
ANA provides consultation and assistance to those with disabilities and/or illness or injury.
| Tel.: | 0120-029-377 (only available from within Japan) Available year-round 09:00–17:00 JST |
|---|---|
| Fax: | 0120-029-366 |
| International numbers: | Navi Dial (Call Handling System): +81-570-029-377 |
Please inquire with the arrival airport if you have left something on board or if your checked baggage has been damaged.
| New Chitose Airport | +81-123-45-5115 |
|---|---|
| Sendai International Airport | +81-22-383-4106 |
| Fukushima Airport | +81-247-57-1200 |
| Chubu Centrair International Airport | +81-569-38-8610 |
| Niigata Airport | +81-25-275-2454 |
| Itami airport | +81-6-6856-9137 |
| Hiroshima Airport | +81-848-86-8800 |
|---|---|
| Matsuyama Airport | +81-89-973-0611 |
| Fukuoka Airport | +81-92-611-0934 |
| Oita Airport | +81-978-67-1161 |
| Kagoshima Airport | +81-995-58-2221 |
We welcome any opinions and suggestions concerning the services offered by IBEX Airlines, and will draw upon your feedback to make improvements going forward.
*For inquiries concerning reservations, receipts, boarding certificates, etc., please contact the Reservation and Service Center.