Self-service Check-in Machine Instructions

The information on this page applies to passengers boarding until May 18, 2026.
Please note that the applicable conditions and terms, etc. vary depending on the boarding date.
Passengers boarding on/after May 19, 2026 are requested to refer to the page above titled [Boarding on/after May 19, 2026].

Boarding Procedures (check-in)

操作方法1

Search for your reservation.

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*Depending on the type of Self-service Check-in Machine, the screen may appear as shown on the left.

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Chose the person(s) for whom you are carrying out procedures.
Choose the relevant person(s) and press Confirm.

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Check the flight.
Check the itinerary and press Confirm.

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Choose a seat.
Press Basic Select to choose by seat characteristics.

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Choose your desired seat and then press Confirm.

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Confirm your seat choice.
If everything is correct, press Confirm.
If you wish to make any changes, press Change.

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You can issue a receipt.
(Applies only to those who have made a credit card payment via the website or Reservation and Service Center.)

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Your boarding pass and receipt will be issued.

Issuing a receipt

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Select “More options”.

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*Depending on the type of Self-service Check-in Machine, the screen may appear as shown on the left. In that case, please proceed to step 3.

操作方法2

Select Receipt.

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Search for your reservation.

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*Depending on the type of Self-service Check-in Machine, the screen may appear as shown on the left.

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Confirm the receipt content is correct.

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Your receipt will be issued.

操作方法5

*Depending on the type of Self-service Check-in Machine, the screen may appear as shown on the left.

The information on this page applies to passengers boarding on/after May 19, 2026.
Please note that the operation procedures vary depending on the boarding date.
Passengers boarding on or before May 18, 2026 are requested to refer to the page above titled [For Passengers Boarding on or before May 18, 2026].

Passengers with a separate reservation for a connecting flight are requested to notify a counter staff member after completing check-in.
Please note that the actual operation screens and flight numbers may differ from those shown.
Please note that mileage accrual is not available for tickets purchased via the IBEX website. Thank you for your understanding.

Check-in Procedure

操作方法1

Touch the IBEX logo to begin the process.

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Please review the notices regarding dangerous goods and press [Continue].

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Please select your preferred reservation search method.

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Enter your 6-character alphanumeric reservation number and press [Continue].

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Enter your 13-digit ticket number and press [Continue].

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Hold the 2D barcode on your itinerary, such as your e-ticket receipt, over the scanner.

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Select the passenger(s) to check in and press [Next].
If you are traveling with a companion under a different reservation, press [Add Passengers] to search for the reservation.

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Please review your flight itinerary.
If you would like to select or change your seat, press [Seats].
If no seat changes are required, press [Confirm Check in] to proceed to screen ⑪.

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Select your preferred seat from the seats marked “Available” and press [Confirm].

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Your updated seat assignment will be displayed. Press [Confirm Check in].

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Please take your issued boarding pass and press [Continue].

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Please check your boarding gate and other flight information.
After confirming the details, press [Finish].
This completes the procedure.

How to Reissue a Boarding Pass / Change Your Seat

操作方法1

Touch the IBEX logo to begin the process.

操作方法2

Please review the notices regarding dangerous goods and press [Continue].

操作方法3

Please select your preferred reservation search method.

操作方法4


Enter your 6-character alphanumeric reservation number and press [Continue].

操作方法5


Enter your 13-digit ticket number and press [Continue].

操作方法6


Hold the 2D barcode on your itinerary, such as your e-ticket receipt, over the scanner.

操作方法7

Please select the service you wish to use and follow the on-screen instructions.

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