We welcome any opinions and suggestions concerning the services offered by IBEX Airlines and will draw upon your feedback to make improvements going forward.
＜Please read the notes below before entering Inquiry Form＞
Please contact the Reservation and Service Center on the number below to reserve, change, request refunds for flights, or make inquiries regarding compensation applications, etc.
Our office is opening from 9:00 to 17:00 on weekdays. We will reply to any inquiries made at the weekend or on national holidays on the next working weekday or thereafter.
We will reply to your message by email.
It may take us some time to respond depending on the content of message, or may be unable to respond to all we receive.
Replies from IBEX Airlines will be addressed to customers individually. We kindly ask you not to forward these emails either in whole or in part.
Please be aware that if the email address you entered is incorrect, you will be unable to receive our emails.
You may not receive our emails properly if your device is set to receive those from specified domains only. Please ensure that you can receive emails from the "@ibexair.co.jp" domain name.
