Please contact the Reservation and Service Center on the number below to reserve, change, request refunds for flights, or make inquiries regarding compensation applications, etc. If you have any questions about following keywords, please click them.
※If you purchased your ticket through a travel agency or a ticket comparison website, please contact them about your reservation.| Tel: | 0570-057-489 (only available from within Japan) Available year-round 08:00–20:00 JST |
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| International numbers: | Tokyo: +81-3-6741-6688 Osaka: +81-6-7637-6688 Sendai: +81-22-716-6688 Fukuoka: +81-92-771-4650 |
ANA provides consultation and assistance to those with disabilities and/or illness or injury.
| Tel: | 0120-029-377 (only available from within Japan) Available year-round 09:00–17:00 JST |
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| Fax: | 0120-029-366 |
| International numbers: | Navi Dial (Call Handling System): +81-570-029-377 |
Please inquire with the arrival airport if you have left something on board or if your checked baggage has been damaged.
| New Chitose Airport | +81-123-45-5115 |
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| Sendai International Airport | +81-22-383-4106 |
| Fukushima Airport | +81-247-57-1200 |
| Chubu Centrair International Airport | +81-569-38-8610 |
| Niigata Airport | +81-25-270-7175 |
| Osaka Itami Airport | +81-6-6856-9137 |
| Hiroshima Airport | +81-848-86-8800 |
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| Matsuyama Airport | +81-89-973-0611 |
| Fukuoka Airport | +81-92-611-0934 |
| Oita Airport | +81-978-67-1161 |
| Kagoshima Airport | +81-995-58-2221 |